The Oahu Concierge is a monthly newsletter that goes by name and title to members of the hospitality industry that interact with Hawaii’s visitor. It is the ONLY vehicle that directly reaches this valuable audience every single month.
Since its inception in 1998, The Oahu Concierge has become one of Oahu's hospitality industry's most trusted and valued resources. We have worked hard with hospitality industry members to gain and maintain their trust with informative, timely articles. Our job is to provide the information that helps them do their job to the best of their ability. We're proud to say we continue to do just that. The hospitality industry is one of the most critical audiences for a local attraction. Front-of-the-house employees direct dozens of people each hour virtually everywhere. They must always be prepared to answer questions about which restaurant to book, the best place to snorkel, where to shop or find souvenirs, how to book tee times, and more. The more informed and confident a hospitality industry employee is about you and your business, the more likely they will recommend your company to their guest. Our circulation sits around 2,100 post-COVID, and we make between 50 – 150 changes to the mailing list each month as more and more hotels bring back furloughed employees. The magazine is mailed by name and title to all front-of-the-house employees who interact with visitors. Titles include concierge, guest service agents, Japanese GSAs, front desk, bell desk, dining reservations, PBX, and activity agents. In short, anyone on the receiving end of the question: Where should I...? Our mission is to educate and inform the hospitality industry. Each month, we compile as much information as possible about what is happening when and where around O'ahu and regular sections about the arts, dining industry, live music venues, special events, and a detailed monthly calendar.
“Knowledge is Power! Your magazine has a wealth of information that would be an asset for me to assist my guests and help them have a memorable stay here on Oahu.” “I always read cover-to-cover to inform myself about the latest entertainment.” ~ Hilton Hawaiian Village
“Thank you for your continually interesting and informative articles in The Oahu Concierge – there is nothing out there that matches it!” “Thank you – and I wanted to add that your publication is one of the best – if the not THE best – in the islands. Please continue the great work!” ~ Allied T-Pro
“I find this monthly periodical the most reliable, informative tool that a concierge can have on hand.” “I want to reinforce the fact that we really love The Oahu Concierge. It’s a complete informative tool that helps in our daily work.” ~Hyatt Regency Waikiki
“Your publication is, in my opinion, one of the most important periodicals for a concierge to read and use.” “I read this front to back multiple times a month - it’s so useful” ~ The Kahala Hotel
“I look forward to receiving The Oahu Concierge so I can continue to be a successful guest service professional” “Thank you so much for always remembering us with informative articles and putting together special events that equip us to better show the aloha spirit to our visitors.” “We love your magazine and find it very informative.” ~ Waikiki Beach Marriott
“The Oahu Concierge has been an essential tool for our front-line employees who come in contact with our guests on a daily basis.” ~Waikiki Gateway Hotel
“Thank you! You have not only updated us on current restaurants and activities for years but given us camaraderie with my fellow employee through your events.” ~Hale Koa Hotel
“A very useful source for what’s going on around town.” “I read the whole thing back to front at least three to four times!” ~ Sheraton Princess Kaiulani
“Our sincerest and heartfelt gratitude for the tremendous effort that you provided the past several months. You were a lifesaver and a pipeline for us in what was happening in Waikiki and Oahu as far as eating places and events. You truly are the ‘Go To Concierge’ in Waikiki.” ~ Aston Waikiki Beach Tower
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